AI-based UPI HELP | For users who face challenges in tracking transactions or resolving disputes, AI-based UPI HELP brings instant assistance through NPCI's Small Language Model (SLM). The platform allows users to check transaction status, raise complaints, manage recurring mandates, and receive contextual guidance, all within the UPI ecosystem. Initially available in English, plans are underway to add multiple Indian languages, making digital payments more accessible across diverse user groups. By automating routine queries, the tool reduces delays and ensures faster resolution, giving users greater confidence in their digital transactions.